Frequently Asked Questions

  1. Who teaches the courses?


    All courses are taught by psychotherapists who are knowledgeable of the subject matter and experienced in creating safe environments.
     

  2. What kinds of people will be in my class?


    We will do our best to match participants with similar backgrounds for each class. However, our ability to do this depends on the number of people enrolled at any given time. You may find yourself in a class filled with people who have very little in common with you. We will ask participants in each class to show respect for individual differences and suspend judgment. In fact, mastering this kind of respect is essential for the work you are about to do.
     

  3. Will I be forced to speak up in class?


    Naturally, you will gain most from full participation. Although you may be gently challenged in an effort to help you overcome previous limitations, your right to hold back will be respected. Our instructors will never force or pressure you to do or say anything which is uncomfortable for you. You will be encouraged to go at a pace which feels right to you.
     

  4. What will I need to do to participate in class?


    You will have the opportunity to ask questions, participate in exercises, role plays and class discussions and provide feedback to others.
     

  5. How can I register?


    You may register online (Register) or over the phone (Contact Us) by calling 612.296.0152.
     

  6. What if I need to miss a class?


    It is important for your own benefit and the benefit of your fellow class mates that you make a serious effort to attend all classes of a course.  We ask you prepay for the full course before the first class. We understand your life is busy and things may come up without notice. Although we cannot refund for missed classes, we may be able to assist you in arranging for a make-up course. calling 612.296.0152.
     

  7. What if I need to miss a support group or individual therapy session?


    We request you cancel sessions with at least 24 hour notice.  Non-members will be charged the full session fee should a session be missed with less than 24 hour notice.  Members may miss unlimited sessions without charge.  As a courtesy to staff and other group members, we ask all participants to contact us in advance if they cannot attend a session.
     

  8. What if I start a class and decide I don't like it?


    We wish to offer you a program that meets your needs. Should you, for whatever reason, not be satisfied with our courses, you may withdraw from a registered course after the first class. Should you need to withdraw at a later time, you will be billed $45 for each session you attended.

"Every person, all the events of your life are there because you have drawn them there. What you choose to do with them is up to you."

-Richard Bach
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